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State Farm® Insurance Agent

Rich Deniken Jr

4.6 out of 5 (25 reviews)

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What our customers say about us...

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Katlynne Mondrosch

August 29, 2022

1  out of  5
"ABSOLUTELY TERRIBLE!!! DO NOT GO TO THIS AGENCY!! I have been with State Farm for almost 4 years and everything was well until I got a new car. After getting this car and adding it to my policy, I have had nothing but problems. For over a year I have been getting over charged for payments, the company was adding and removing my current car and old car (that I no longer have), received random unjustified payments, frequent adjustments to my account that we’re unjustified as well, many phone calls with corporate that went no where, was constantly undermined when I stated my concerns, I had to make phone calls EVERY MONTH because the company LACKED responding to my calls or following up with me and they unjustly removed all of my discounts that I had had for 3 years now. In this year, I have been told, time and time again that corporate was handling all of the issues on my account and to not worry. In this time, Ron stated I will have to call in for my monthly payments and he will manually charge me for what my bill SHOULD be. This was SUPPOSED to be a temporary thing until corporate fixed these issues and refunded my money. After months of asking what was happening with my account I became frustrated and told Ron this is beyond ridiculous and needs to be fixed now. Ron responded by telling me “If I were you, I would have left state farm a long time ago”. Shortly after this my account was deactivated and I was removed from State Farm without any notification, phone call, email, NOTHING. I found this out on my own days later when I went into my app and saw my policy was gone. I am BEYOND FRUSTRATED. After a ENTIRE YEAR of dealing with new problems every week and being BEYOND patient I was removed without any compensation for my time and money. DO NOT GO HERE!!! IT IS A SCAM!!"
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Joaquin Munoz

February 17, 2022

5  out of  5
"Excellent service by dong tang"
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Kristen Lee

January 20, 2022

5  out of  5
"Dong was great. I was able to get better coverage for less than 1/2 of what I was paying with a different company. The entire process took less than 15 mins. I have already referred a friend and plan to refer more."
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Icey Hielito

January 14, 2022

5  out of  5
"Highly recommend! Extremely courteous & Super Friendly! Thank you to a “ Great Team “"
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Jackie Cullinan

January 11, 2022

5  out of  5
"Friendly and always available to help and answer or explain details of individual insurance needs I would rate a 5 star 100 percent"
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Rachel Luterman

December 28, 2021

5  out of  5
"This team is amazing to work with. Professional, timely and polite. I moved to NJ during the pandemic from PA and was fortunate to find Rich and his associate, Dong. I highly recommend!!"
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Thomas Hybiske

December 23, 2021

5  out of  5
"Our family has used Deniken State Farm for decades."
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kim muchler

December 21, 2021

5  out of  5
"My rep Dong is awesome. He’s always looking out for me! Great customer service. Thank you State Farm!"
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gerald hague

October 31, 2021

5  out of  5
"they have been my ins agnt last 5 yrs or longer excellent svc local business im very satisfied"
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I Love Boba Tea

January 8, 2021

5  out of  5
"(Translated by Google) There are Vietnamese speaking Vietnamese to serve Vietnamese customers (Original) Có người Việt Nói Tiếng Việt để phục vụ cho các Quý Khách Người Việt"
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Jo Hamilton

July 25, 2020

5  out of  5
"Wonderful service. They make you feel like you're family and take the time not only to explain things clearly and make sure you understand your coverages, but also get to know you as well. Ron McCullough is the best!"
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Peter Curry

July 24, 2020

5  out of  5
"I have been a customer at this office for many years. The service has always been excellent. Recently my wife was in an auto accident which sent her to the hospital for four days and the billing was complicated. Rich and his staff were great. Took care of everything. Ditto the people at State Farm headquarters. I highly recommended State Farm insurance, and this office in particular."